Skip to content

Terms of Service

Last updated: October 15, 2026

Please read Section 17, Disputes and Arbitration. It requires most disputes between you and us to be resolved by individual binding arbitration instead of in court, and it waives your right to a jury trial and to take part in a class action. You can opt out of it within 30 days of accepting these Terms, as Section 17.8 explains.

1. About These Terms

These Terms of Service (“Terms”) are an agreement between you and Gridley Studio LLC, a Georgia limited liability company (“we,” “us,” or “our”). They govern your use of Diminos, our mobile game, and the websites and services that come with it (together, “Diminos”). Our End User License Agreement (“EULA”) is part of these Terms. Our Privacy Policy explains how we collect and use your personal data.

When you start Diminos, you are asked to accept these Terms, including the arbitration agreement in Section 17, and to acknowledge the Privacy Policy. If you do not agree to these Terms, do not use Diminos.

Diminos is offered only in the United States, and these Terms are written for players who live there.

2. Who Can Play

You must be at least 13 years old to play Diminos. If you are under 18, you may play only with the permission of a parent or guardian, who agrees to these Terms for you and is responsible for your use of Diminos, including any purchases.

We ask your age when you start. Based on the age you give, or on the age range your app store reports, we may apply protective settings, pause play until a parent approves, or close an account, as our Privacy Policy describes.

3. Playing Without an Account, and Saving

You can start playing without an account. We create a game for you that is tied to your device until you save your progress by linking Apple, Google, or an email address. Until you save:

  • If you delete the app or lose or reset your device, your progress may be lost for good, and we may not be able to restore it.
  • A game that was never saved is deleted after 91 days without play, unless it includes a purchase.

You must save your progress before your first purchase. Once you have saved, keep your sign-in secure: you are responsible for what happens in your account. If you think someone else has access to it, tell us at support@gridleystudio.com. Do not share, sell, or transfer your account.

4. Rules of Play

We have no tolerance for objectionable content or abusive players. Follow our Community Guidelines, which you can read in the game's Settings. You may not:

  • Cheat, exploit bugs, or use bots, scripts, modified clients, or third-party cheating software
  • Use more than one account, or any other trick, to manipulate leaderboards, rewards, or the game's economy
  • Reverse-engineer, decompile, or modify Diminos, except where the law allows it
  • Interfere with Diminos or its servers, or try to get into an account or system you are not allowed into
  • Harass, threaten, or harm other players
  • Publish anything that breaks the Community Guidelines or the law, infringes someone else's rights, or impersonates anyone
  • Use Diminos for a commercial purpose without our written permission, or buy or sell accounts, items, or currency

5. Workshop Puzzles and Other Content You Share

The Workshop lets you set up puzzles, choosing their size, difficulty, modifier, and theme from the game's own options, and publish them to other players, either to everyone or only to people you share a link with. The game builds each puzzle and picks its title, so nothing you type is shown to other players.

  • Your rights. You keep whatever rights you have in your puzzles. You give us a non-exclusive, worldwide, royalty-free license to host, store, copy, adapt (for example, to fit a screen), display, and let other players play them in Diminos while they are published. The license ends when you or we delete the puzzle or your account.
  • Our rules. Your puzzles must follow the Community Guidelines, which you agree to each time you post one. We may review, remove, or restrict any puzzle or other player content at any time.
  • Reporting and blocking. Tap Report on a player to tell us about a puzzle or player that breaks the rules, or email support@gridleystudio.com. Tap Block to hide a player's puzzles from your game.
  • Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

Deleting your account deletes your Workshop puzzles and leaderboard entries.

6. Enforcement

If you break these Terms or the Community Guidelines, we may remove content, give you a warning, take back items, currency, or progress you gained by breaking the rules, or suspend your account for a while or permanently, as the Community Guidelines describe. For something serious we may act right away. If you think we got it wrong, email support@gridleystudio.com and we will look at it again.

7. Virtual Items and Currency

Diminos has virtual currency (such as coins and Mino Bucks) and virtual items (such as cosmetics, stickers, and power-ups), which you can earn by playing or buy. They are licensed to you, not sold: you get a limited, personal, non-transferable, revocable license to use them in Diminos.

  • They have no real-world value, and cannot be exchanged for cash, sold, traded, or transferred outside Diminos.
  • We may change, rebalance, or remove virtual items and currency, for example to fix a bug or balance the game.
  • Unused currency and items are not refunded when your account is closed, except where the law requires.

8. Purchases

You buy things in Diminos through the Apple App Store or Google Play. Your purchase is charged to your store account and follows the store's terms and refund policy; refund requests go to the store. We show the price before you buy. Except where the law or the store's policy requires otherwise, purchases are final.

  • Items you buy are delivered to your Diminos account. If something you paid for does not arrive, email support@gridleystudio.com and we will sort it out.
  • The Season Pass is a one-time purchase for one season. It is not a subscription and does not renew.
  • If we ever sell randomized items, we show the odds before you buy.

9. Mino's Club Subscription

Mino's Club is an auto-renewing subscription, and the only one in Diminos.

  • Renewal. We show the price and billing period before you subscribe. The subscription renews automatically at the end of each period, at the then-current price, charged to your store account, until you cancel.
  • Cancelling. Cancel anytime in your App Store or Google Play subscription settings, at least 24 hours before the current period ends to avoid the next charge. You keep your benefits until the end of the period you paid for. We do not refund partial periods, except where the law or the store's policy requires.
  • Free trials. If your store account is eligible for a free trial, we show its length before you start. When the trial ends, it becomes a paid subscription at the then-current price unless you cancel at least 24 hours before it ends. Trial eligibility follows the store's rules.
  • Price changes. If the price changes, your store tells you in advance and asks for your consent where its rules or the law require.
  • Deleting is not cancelling. Deleting the app or your Diminos account does not cancel your subscription. Cancel it in the store.
  • When your subscription ends, you lose its benefits.

10. Changes to Diminos

We keep improving Diminos, so we may add, change, or remove levels, modes, features, items, and other content, and some updates may be required to keep playing. We may also stop offering Diminos. If we do, we will give reasonable notice in the game first, unless we cannot (for example, for legal or security reasons).

11. App Stores

Your download and purchases are also governed by the terms of the store you got Diminos from: Apple's Media Services Terms and Conditions, or the Google Play Terms of Service. Apple and Google are not parties to these Terms and are not responsible for Diminos or its content. Our EULA includes additional terms for Apple devices.

12. Our Intellectual Property

Diminos and everything in it, including its software, graphics, characters (Mino among them), music, sounds, and text, is owned by Gridley Studio LLC or its licensors and protected by law. The EULA gives you a license to play. You may not copy, distribute, or create derivative works from Diminos except as the law allows or as we permit in writing. Open-source software in Diminos is licensed under its own terms, listed in the game.

13. Copyright Complaints

We respect copyright. If you believe something in Diminos infringes your copyright, send our designated agent a notice that includes:

  • Your physical or electronic signature
  • The copyrighted work you believe is infringed
  • The material you believe infringes it, and where it is in Diminos (for a Workshop puzzle, its title and its creator's player tag)
  • Your name, address, phone number, and email address
  • A statement that you believe in good faith that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner

If material you posted was removed and you believe that was a mistake, you can send a counter-notice to the same agent with your signature; the material and where it was before removal; a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification; your name, address, and phone number; and your consent to the jurisdiction of the federal district court for your address and to accept service from the person who sent the notice.

We close the accounts of repeat infringers in appropriate circumstances.

Designated agent: Copyright Agent, Gridley Studio LLC, 555 Fairway Drive, Woodstock, GA 30189, USA. Email: support@gridleystudio.com.

14. Disclaimers

Diminos is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that Diminos will be uninterrupted, error-free, or always available, or that your progress or data will never be lost. Some states do not allow these disclaimers, so some of them may not apply to you.

Diminos is a puzzle game for entertainment. It is not a medical product, treatment, diagnostic tool, or substitute for professional advice. We do not claim that playing Diminos improves brain function, prevents cognitive decline, or treats any condition.

15. Limitation of Liability

To the fullest extent the law allows, neither we nor our officers, employees, or agents are liable for any indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill, arising out of or relating to Diminos or these Terms. Our total liability to you for all claims is limited to the greater of what you paid us in the 12 months before the claim or US $100. These limits do not apply where the law does not allow them.

16. Indemnity

If someone brings a claim against us because you broke these Terms or the law, or because of content you published, you agree to cover our reasonable losses and costs from it, including reasonable lawyers' fees, to the extent the law allows.

17. Disputes and Arbitration

This section affects your legal rights. Please read it carefully.

17.1 Talk to us first. Most problems can be solved by emailing support@gridleystudio.com. Before either of us starts an arbitration or a small-claims case, the one with the dispute must send the other a written Notice of Dispute, and we both must try to resolve it informally for 60 days. Send yours to support@gridleystudio.com or by mail to our address below; we send ours to the email on your account, or in the game. The notice must include your name, your player tag or account ID, how to reach you, what the dispute is about, and what you want. Either of us may ask for a call or video meeting during that time, and if one is asked for, we both take part in good faith (you personally, with your lawyer if you have one). Deadlines for bringing a claim are paused while this process runs. If the dispute is not resolved within 60 days of the notice, either of us may start an arbitration or a small-claims case.

17.2 Agreement to arbitrate. You and we agree to resolve any dispute, claim, or controversy arising out of or relating to Diminos, these Terms, or our relationship, whatever the legal theory and whenever it arose (a “Dispute”), by final and binding individual arbitration, except as Section 17.3 provides. The arbitrator, not a court, decides all questions about the interpretation, scope, applicability, and enforceability of this Section 17, except that a court decides whether the class action waiver in Section 17.6 can be enforced. The Federal Arbitration Act governs this Section 17.

17.3 Exceptions. Either of us may instead bring an individual claim in small-claims court, if it qualifies and stays there, or ask a court to stop the infringement or misuse of intellectual property.

17.4 How arbitration works. The American Arbitration Association (“AAA”) administers the arbitration under its Consumer Arbitration Rules, as this Section 17 modifies them; the rules are at adr.org. A single arbitrator decides. Hearings take place by video unless you and we agree, or the arbitrator decides, to meet in person in the county where you live, and where the AAA's rules allow, a claim can be decided on written submissions alone. The arbitrator can award the same individual relief a court could, but only to you individually and only as far as your individual claim needs.

17.5 Fees. We pay the filing, administration, and arbitrator fees that the AAA's fee schedule assigns to the business, and you pay only what it assigns to the consumer. Each of us pays our own lawyers, unless the arbitrator awards fees under a law that allows it, or finds a claim frivolous or brought for an improper purpose.

17.6 No class actions, no jury. You and we may each bring claims against the other only individually, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and an arbitrator may not combine more than one person's claims (except as the AAA's rules allow for administering related cases). You and we each waive the right to a jury trial. If a court decides that this waiver cannot be enforced for a particular claim or type of relief (such as public injunctive relief), then that claim or relief, and only that one, is separated from the rest and decided in court after the individual arbitration of everything else, and never in a class arbitration.

17.7 Mass arbitration. If 25 or more demands for arbitration raising similar claims are filed against us or by us, and the claimants are represented by the same or coordinated lawyers or organizations, the AAA's Mass Arbitration Supplementary Rules and its fee schedule for them also apply, and the cases are administered as the AAA's process provides, which may include handling them in staged batches. Each claimant must complete Section 17.1 individually. If your demand waits for a later batch, the deadline for your claim stays paused until your case is administered. No claimant's result binds anyone else.

17.8 Opting out. You can opt out of this agreement to arbitrate within 30 days of the day you first accept these Terms, by emailing support@gridleystudio.com with your name, your player tag or account ID, and a clear statement that you want to opt out of arbitration. Opting out does not affect the rest of these Terms.

17.9 Changes to this section. If we change this Section 17 after you accepted it, the change never applies to a Dispute you or we had already given notice of. You can also reject the change by emailing support@gridleystudio.com within 30 days after it takes effect, and this Section 17 as it stood before the change then continues to apply to you.

17.10 Survival. This Section 17 continues to apply after these Terms end and after you stop using Diminos.

18. Governing Law and Courts

The Federal Arbitration Act governs Section 17. Otherwise, the laws of the State of Georgia, USA, govern these Terms, without regard to conflict-of-law rules. A claim that is not arbitrated must be brought in the state courts of Cherokee County, Georgia, or the United States District Court for the Northern District of Georgia, and you and we consent to those courts' jurisdiction. Nothing in these Terms takes away a consumer protection right that the law of the state where you live gives you and does not allow a contract to waive.

19. Ending These Terms

You can stop playing at any time, and delete your account in the game (see our account deletion page). We may suspend or close your account as Section 6 describes, or if we stop offering Diminos. When these Terms end, your licenses to Diminos and to virtual items and currency end too. Sections 5, 7, and 12 through 21 continue to apply after these Terms end.

20. Changes to These Terms

We may update these Terms. Before a material change takes effect, we will tell you in the game and update the date at the top. If you keep playing after it takes effect, the updated Terms apply to you from then on; if you do not agree, stop playing and delete your account. A change never applies to a Dispute you or we had already given notice of, and Section 17.9 gives you 30 days to reject a change to the arbitration agreement.

21. General

These Terms, including the EULA, are the entire agreement between you and us about Diminos. If a court finds part of them unenforceable, the rest stays in effect, except as Section 17.6 provides. If we do not enforce a provision, we have not waived it. You may not transfer these Terms; we may transfer them to a successor, for example if Diminos is sold. We are not responsible for delays or failures caused by events outside our reasonable control. No one else has rights under these Terms, except as the EULA provides for Apple. We may send you notices in the game or by email. If we translate these Terms, the English version controls where the two differ.

22. Contact Us

Gridley Studio LLC, 555 Fairway Drive, Woodstock, GA 30189, USA. Email: support@gridleystudio.com.