Privacy Policy

1. Who We Are

Diminos is a mobile game made by Gridley Studio LLC, a Georgia (USA) limited liability company at 555 Fairway Drive, Woodstock, GA 30189, USA(“we,” “us,” or “our”). We decide how your personal data is used and are responsible for it. This policy explains what we collect when you play Diminos, why, who helps us, how long we keep it, and the choices you have. It sits alongside our Terms of Service and End User License Agreement.

Diminos is offered only in the United States.

2. Information We Collect

You can play without an account. The first time you open Diminos, we create an anonymous account for your game, known only by a random account ID. Your progress stays tied to your device until you save it by linking Apple, Google, or an email address to that same account. Section 8 says how long a game that was never saved is kept.

We collect:

• Account information: the random account ID and, only if you save your progress, the email address of the Apple, Google, or email sign-in you link. With Apple's Hide My Email, we get a relay address instead of your own.
• Your names: a player tag and a player code that the game generates for you, which other players can see (you never type them), and an optional private name you choose, which only you see.
• Your age group: our age screen asks for the month and year of your birth, unless your app store has already shared your age range, and we keep only the age group it falls in (under 13, 13 to 17, or 18 and over), never the date.
• The app store's age signal: the App Store or Google Play may share the age range it holds for your account: without asking you where the law provides for it (in Texas today), and on Google Play also when you agree to share it. When a store shares it, we don't ask for your birth date. We keep only the resulting age group, never the range (see Section 10).
• Gameplay data: progress, scores, achievements, items, and settings.
• Purchases: what you bought, your subscription status, and the store's transaction IDs, from the Apple App Store or Google Play. We never see your payment card.
• Device information: device type, operating system, app version, and language.
• Advertising identifier, for players 18 and older only: used by Google AdMob to personalize the ads you choose to watch, unless you turn personalized ads off (see Section 5). It is never used for players under 18.
• Crash and error reports, so we can find and fix problems. For players 18 and older, a report can include a screen recording of up to a minute before the error and the rest of that play session, with all text hidden and images blocked. If nothing goes wrong, no recording leaves your device.
• Gameplay analytics: which screens and features you use, associated with your account ID, when analytics are on (see Section 6).
• Push notification tokens, if you allow notifications.
• Workshop puzzles you publish, which other players see with your player tag, either everyone or only the people you share a link with.
• Your acceptance of the Terms: which version you accepted and when, where in the game you accepted it, and the language and app version.
• Messages you send us, such as support emails and reports about other players.

We do not collect your precise location, contacts, photos, or microphone, and Diminos has no chat or messaging between players.

3. How We Use Your Information

• To run the game, save your progress, and sync it across your devices once you have saved it
• To process and restore purchases and subscriptions
• To show leaderboards and Workshop puzzles to other players
• To keep the game age-appropriate (see Section 10)
• To fix bugs, keep the game stable, and improve it
• To show the rewarded ads you choose to watch (see Section 5)
• To detect and prevent cheating, fraud, and abuse, and to enforce our rules
• To answer your messages and send the notifications you allowed

4. Who Helps Us

These service providers process data for us, each only for the purpose listed:

• Google Firebase: sign-in, our database, cloud saves, push notifications, and hosting. Receives your account ID, your email if you saved, and your game data.
• Google Analytics: product analytics, only if you turn analytics on yourself (see Section 6).
• Google AdMob: the rewarded ads you choose to watch. Receives ad requests and, for adults whose ads are personalized, the advertising identifier (see Section 5).
• Sentry: crash and error reports, with your account ID and device information, and for players 18 and older the screen recordings described in Section 2.
• RevenueCat: purchase validation and subscription status. Receives purchase records, the stores' transaction IDs, and your account ID.
• Firebase App Check, with Apple App Attest and Google Play Integrity: checks that requests come from the genuine app, to block abuse.
• Apple and Google, as app stores: distribution, payments, and subscriptions, and the age signal (see Section 10).
• Discord: an internal messaging tool where our team receives alerts about reported content. The alerts carry a report reference, never your account details.

We do not sell your personal data for money, and we do not share it with anyone for their own marketing. Some US state laws treat personalized advertising as a “sale” or “sharing” of data; Section 12 explains how to opt out. We may also disclose data when the law requires it, to protect players or our rights, or to a successor if Diminos is sold, which would remain bound by this policy.

5. Advertising

Diminos shows only optional rewarded video ads from Google AdMob: short videos you choose to watch for an in-game reward. We never show you an ad you did not choose.

• Players who told us they are 18 or older may see personalized ads, unless they switch Personalized Ads off in the game's Settings, under Privacy & Data. On iOS, ads are personalized only if you also allow tracking when the game asks (Apple's App Tracking Transparency), which it does before the first ad you choose to watch; you can change that answer in iOS Settings.
• Players 13 to 17 never see personalized ads, and their ad requests are marked as coming from a user under the age of consent.
• Players whose age came only from their app store are treated the same way as players 13 to 17, whatever their age, because we never use a store's age signal for advertising.
• If we don't know a player's age, we treat them as a child: their ads are never personalized, and their ad requests are marked as directed to children.
• Players under 13 cannot play, so they never see an ad.

Ads for players 18 and older are limited to content suitable for teens, and ads for everyone else to content suitable for all ages.

6. Analytics

Analytics tell us how players use the game so we can improve it. They are associated with your account ID. We never use them for advertising, and we never share them with other apps or data brokers.

• Gameplay analytics (kept in our own Firebase project) are on by default for players 18 and older, except in the EU, the EEA, the UK, and Switzerland. They stay off until you turn them on for players 13 to 17 everywhere, for players whose age came only from their app store, and for everyone in those regions, where the game asks the first time you play. Nothing is sent before the age question is answered or your app store shares your age range.
• Google Analytics is used only if you turn analytics on yourself, in every region.

You can turn analytics on or off at any time in the game's Settings, under Privacy & Data.

This website uses Google Analytics to count visits and see which pages are read. It is switched off for visitors whose browser sends a Global Privacy Control signal.

7. Storage and Security

Your data is stored with Google Firebase in data centers in the United States. It is encrypted in transit and at rest, and access to it is limited to what running the game needs.

8. How Long We Keep Your Data

• A game that was never saved to an account: deleted after 91 days without play, unless it includes a purchase.
• A saved account: kept until you delete it. We then delete your data within 30 days (a deletion in the game usually happens at once), and copies in our database backups expire within 30 days.
• Gameplay analytics: deleted with your account.
• Google Analytics data, if you turned it on: kept by Google for up to 14 months.
• Crash and error reports: up to 90 days.
• Purchase records: kept after an account is deleted for as long as we need them for tax, accounting, fraud prevention, and store refund disputes. They are tied to the random account ID, not to your name or email.
• Moderation records (reports and the actions taken on them): kept after an account is deleted for as long as we need them to enforce our rules and meet the app stores' requirements.
• A record that an account was deleted (its random account ID and the date), so that it is not brought back by mistake.
• A record that you accepted the Terms (which version, when, and where in the game, with a one-way hash of your email in place of the address): kept for six years after a saved account is deleted, so we can show the agreement if a dispute arises. It is never kept for a player under 13.
• Counts and totals that cannot identify anyone: kept indefinitely.

Section 10 explains what happens after an age answer under 13.

10. Children and Teens

Diminos is for players 13 and older. It is not directed to children under 13, and we do not knowingly collect personal information from them.

An age answer under 13. Our age screen asks every new player for the month and year of their birth, without suggesting an answer, unless the app store has already shared the player's age range. If the answer is under 13, or the app store reports an age under 13, the player cannot play or create an account, and we delete the account and everything stored with it: at once for a game that was never saved, and the same day we learn of it for a saved account. When a game that was never saved is deleted this way, the device keeps a note that the answer was under 13, so a new game cannot be started there with a different age. The note holds no personal information and never leaves the device.

Parents and guardians. If you believe a child under 13 is playing, contact us at support@gridleystudio.com. We will stop any further collection and delete the child's personal information within 30 days.

Teens (13 to 17). Because we know a player's age group, teens get protective settings: no personalized ads, no sale or sharing of their data for advertising, no profiling, and gameplay analytics only if they turn them on. Where an app store shares a player's age range (see Section 2), it can apply these settings even if a teen gave an older age, and on Google Play, if a parent's approval is pending or declined, play pauses until the parent approves. When the store's range takes the place of our age question, every player 13 or older gets these settings, adults included: the store's signal can only make the game more protective, and we never use it for advertising, analytics, or profiling.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

• Know what personal data we hold about you and get a copy of it (in the game: Settings, Manage Account, Export My Data)
• Correct inaccurate data
• Delete your data (see Section 9)
• Receive your data in a portable format
• Opt out of personalized advertising (see Section 5)
• Turn analytics on or off (see Section 6)
• Withdraw a consent you gave, at any time

To make a request, email support@gridleystudio.com. We verify it the way we verify deletion requests (see Section 9) and answer within 45 days.

12. US State Privacy Rights

Residents of states with consumer privacy laws (such as California, Colorado, Connecticut, and Virginia) have the rights in Section 11, and:

• Opting out of targeted advertising, “sale,” or “sharing.” Personalized ads for players 18 and older may count as these under some state laws. To opt out, switch Personalized Ads off in the game's Settings, under Privacy & Data, or on iOS, do not allow tracking. Teens' data is never used for targeted advertising.
• Global Privacy Control. We honor it where the law requires. This website switches Google Analytics off for browsers that send it.
• Do Not Track. There is no common standard for browser Do Not Track signals, so we do not respond to them.
• Authorized agents. Someone you authorize in writing may make a request for you; we still verify the account as described in Section 9.
• Appeals. If we decline your request, reply to our answer to appeal. If we decline the appeal, you can contact your state's Attorney General.
• No discrimination. Using these rights never changes the price or quality of the game.

13. If European Data Protection Law Applies to You

Diminos is not offered in the EU, the EEA, the UK, or Switzerland. If their data protection law applies to you anyway, we rely on these legal bases:

• Contract: your account and gameplay data, to provide the game
• Legitimate interests: crash reports, security, fraud prevention, and leaderboards
• Consent: analytics, which stay off there until you turn them on (see Section 6), and personalized ads
• Legal obligation: where the law requires us to keep or disclose data

When data is transferred out of those regions, our providers rely on the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses. You may complain to your data protection authority.

14. Notifications

If you allow notifications, we may send reminders and news about the game through Firebase Cloud Messaging, which stores a token for your device. You can choose which notifications you get in the game's Settings, or turn them off in your device settings.

15. Changes to This Policy

We may update this policy. We will post the new version here and update the date at the top, and before a material change takes effect we will tell you in the game and ask for your consent where the law requires it.

16. Contact Us

Gridley Studio LLC, 555 Fairway Drive, Woodstock, GA 30189, USA. Email: support@gridleystudio.com.